1. Terms & Conditions
Welcome to Beepops.in, operated by DR MA Essentials LLP (“we,” “our,” “us”). By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully.
1. Eligibility
You must be at least 18 years old to purchase from our website.
2. Products
We sell packaged food/snack products as described on our product pages. All product images are for illustration; actual products may vary slightly in appearance.
3. Orders & Payments
- All prices are listed in INR and inclusive of applicable taxes.
- We accept payments via secure payment gateways (including PhonePe, UPI, net banking, and debit/credit cards).
- Orders are processed only after payment confirmation.
4. Cancellations
Orders can be cancelled within 12 hours of placing the order by contacting us at naval@beepops.in or 9557108284. Once shipped, orders cannot be cancelled.
5. Limitation of Liability
We are not liable for delays or damages caused by events beyond our control (e.g., courier delays, natural disasters).
6. Governing Law
These terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.
2. Privacy Policy
DR MA Essentials LLP (“we,” “our,” “us”) operates beepops.in and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, billing/shipping address, phone number, email address, and payment details (processed securely through third-party gateways).
- Non-Personal Information: Browser type, IP address, device information, and browsing activity through cookies or similar technologies.
- Order Information: Products purchased, order history, preferences, and feedback.
2. How We Use Your Information
We use your data for the following purposes:
- To process, confirm, and deliver your orders.
- To communicate with you regarding your order, refunds, returns, or queries.
- To send you promotional emails, offers, and updates (only if you have opted in).
- To improve website functionality, user experience, and product offerings.
- To comply with legal obligations and resolve disputes.
3. Data Storage & Security
- All personal data is stored on secure servers with restricted access.
- Payment details are processed via secure, PCI-DSS compliant payment gateways; we do not store your full payment card information.
- We use SSL encryption to protect data transmission between your browser and our website.
4. Cookies & Tracking
We use cookies to:
- Remember your cart and login sessions.
- Analyse site performance and improve services.
- Deliver personalised recommendations.
You can disable cookies in your browser settings, but some features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal data. We may share information only with:
- Delivery partners for shipping your order.
- Payment processors for handling transactions.
- Legal authorities if required by law.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal information.
7. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we discover we have unintentionally collected such data, we will delete it immediately.
8. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data (subject to legal and transactional requirements).
- Opt out of promotional communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
DR MA Essentials LLP
Email: naval@beepops.in
Phone: 9557108284
3. Refund Policy
We offer refunds only in the following cases:
- Products received are damaged or defective.
- Wrong items delivered.
Refund Request Process
- Contact us within 48 hours of delivery at naval@beepops.in or 9557108284 with order details and product images.
- Refunds will be credited within 7 business days to the original payment method after approval.
4. Return & Replacement Policy
We accept returns or offer replacements if:
- The product is damaged during transit.
- You receive the wrong product.
Conditions:
- Notify us within 48 hours of delivery.
- Product must be unopened and in original packaging.
Process:
- Contact us via email/phone with proof of issue.
- We will arrange pickup or request you to courier the product.
- Replacement will be shipped within 5–7 business days after approval.
5. Shipping Policy
Order Processing Time:
Orders are processed within 1–2 business days after payment confirmation.
Delivery Time:
- Metro cities: 3–5 business days
- Other locations: 5–8 business days
Shipping Charges:
Calculated at checkout based on location and weight.
Order Tracking:
A tracking link will be shared via email/SMS once the order is shipped.
Delays:
We are not responsible for delays caused by courier services or unforeseen circumstances.
